FAQ's

How do I pick my lipdick color?

If you have a preference, please click "add a note to your order" (in the shopping cart) and enter your lipstick number (shown in the last image on all product pages) there. If one is not chosen, we will choose one for you. Please note that if you order more than one, you will receive different colors--sorry, we're not able to send all of one color. 

How soon will my order ship?

Most orders are processed within 1-2 business days, but may take up to 5. If you need your order to ship ASAP or need it by a certain date, please click "add a note to your order" (in the shopping cart) and enter the date needed. If the order cannot meet your timeline with the shipping service you selected, we will contact you and additional charges may apply.

I need my order yesterday!

We're good but we're not that good! If you need your order within a day or two, please choose the USPS Express mail option and we'll process your order immediately. Please note that our daily cut-off time is 11:00 am CST Monday - Friday. All orders placed after 11:00 will ship the following business day. 

What company do you use to deliver packages? 

Most orders are shipped via the United States Postal Service. 

How can I track my package?

When your order is shipped, tracking information is immediately sent to the email address used when you placed the order. You can easily track it from there.

How can I avoid receiving melted lipstick? 

If left in a hot mailbox for an extended time, lipstick will melt (please don't blame us for that). We recommend you ship them to your office or destination hotel, when possible. If you must ship to a mailbox, we suggest you sign up for usps.com to send you a text message when the order is delivered. You can do this by going to usps.com and entering your tracking number to track your package. Here you will see the option to receive a text when your package is delivered.  

What are the ingredients in the lipstick?

Paraffin wax, ceresine wax, carnauba way, bees wax, petroleum jelly, lanolin oil, castro oil, mica, isopropyl myrsitate, isopropyl palmitate, caprylic-capric triglycerides, 2-ethylhexyl palmitate, ci 77891, ci 15850:2, ci 15850:1, Ci 45410:2, ci 47005:1, ci 19140:1 

How do I get my discount for buying multiple lipsticks?

Apply the following discount codes when checking out to receive your discount:

Buy 3-5 and receive a 5% discount. Use discount code: 3-OR-MORE-5%-OFF

Buy 6-8 and receive a 10% discount. Use discount code: 6-OR-MORE-10%-OFF

Buy 9-11 and receive a 15% discount. Use discount code: 9-OR-MORE-15%-OFF

Buy 12 or more and receive a 20% discount. Use discount code: 12-OR-MORE-25%-OFF

Why do you include the labels and not attach them in advance?

We have found that securing the lipstick helps ensure that your lipstick arrives safely in place. To prevent damage to the label, we send it unattached and wrapped with the lipstick. Don't worry--labels are super easy to attach! Sending labels unattached also helps when customers order multiple designs--they can choose their quote and color for gift-giving.