FAQ

How can I contact you?

The fastest way to reach us is to send an email at help@buylipdicks.com (please include an order number if you have one). You can also leave us a voicemail at 855-500-2220.

What are your office hours?

Office hours are weekdays 8:00am - 5:00pm CST.

How soon will my order ship?

Orders ship within 1-2 business days. 

Do you offer discounts?

Sure do! In the bottom left corner click "cheap dicks" (don't worry, "cheap dicks" are safe words here!) 

What shipping company do you use? 

United States Postal Service

How much is shipping?

$4.99 flat rate shipping (USA), $12.99 flat rate shipping (Canada & Mexico). IYDK, flat rate is as many as you want for the same shipping rate.

How can I track my package?

When your order is shipped, tracking information is sent immediately. To receive notification that the package has been delivered to your mailbox, you can sign up to be notified (by email or text) at usps.com using your tracking number. 

What countries do you ship to?

At this time, we ship to the USA, Canada, and Mexico

What if my lipdick arrives broken?

It's rare, but it can happen! Contact us and we'll send you a new one. We want happy customers! 

Will the lipstick melt? 

We have sent thousands of lipdicks over the years and have a wonderful track record. A couple recommendations: 1) when possible, ship your order to an office (or destination hotel) and 2) if you must ship to a mailbox, go to usps.com after you receive tracking information and sign up to be notified via text when the package is delivered (it's super easy and so helpful)! 

What are the ingredients in the lipstick?

Paraffin wax, ceresine wax, carnauba way, bees wax, petroleum jelly, lanolin oil, castro oil, mica, isopropyl myrsitate, isopropyl palmitate, caprylic-capric triglycerides, 2-ethylhexyl palmitate, ci 77891, ci 15850:2, ci 15850:1, Ci 45410:2, ci 47005:1, ci 19140:1